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Onetravel Reviews

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Overall Rating

5.0
10 Reviews
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About Onetravel

Onetravel.com is a comprehensive travel website offering a wide array of products and services to cater to the needs of travelers. Customers can book flights, hotels, and packages to destinations around the world. The platform specializes in providing budget flight deals, business class travel, student travel, and senior travel options. It also focuses on ethnic destinations, particularly flights to India, and offers discounted packages and vacations globally. Onetravel.com is known for its low airfares, last-minute flight deals, as well as discounted business class and affordable first-class fares. The website also features a mobile app that doubles points on bookings, provides price drop notifications, and allows for easy changes or cancellations of flights. Additionally, Onetravel.com extends 24/7 customer service to assist travelers with their bookings and travel plans.

Onetravel Pros & Cons

Pros of OneTravel:

  • Affordable Booking Options: Offers cheap flights, hotels, and car rentals, making it a cost-effective choice for travelers.
  • User-Friendly Interface: The website is intuitive and easy to navigate, allowing users to quickly search for flights based on their preferred dates and destinations.
  • Wide Range of Services: Provides comprehensive travel-related services including flight bookings, hotel accommodations, and car rentals.
  • Flexible Travel Options: Allows users to choose from round trips, one-way flights, or multi-city excursions.
  • Competitive Rates and Special Deals: Users can score even more savings when bundling multiple travel components together, and the website often features special deals on events like Black Friday and Cyber Monday.
  • ClubMiles Rewards Program: Users can earn and redeem points across OneTravel’s travel brands, offering more savings.
  • 24/7 Customer Service: Has a customer service team available to assist with any issues or questions.
  • Book Now, Pay Later: Offers flexible payment options, allowing users to book now and pay later.

Cons of OneTravel:

  • Non-Refundable Bookings: Most bookings are non-refundable, which can be a significant drawback for some users.
  • Difficulty Getting Refund: Some customers have reported difficulty in getting refunds, leading to dissatisfaction.
  • Incompetencies and Terrible Customer Service: Some users have experienced poor customer service and incompetence, particularly in handling refunds and changes.
  • Booking Fees: Users may incur additional fees for booking services, which can add to the overall cost.
  • Limited Refund Policy: The company's refund policy can be restrictive, leading to frustration among some customers.

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Onetravel Customer Reviews (10)

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Trine Nielsen
Trine Nielsen
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Ace Website for the Wanderers!

This site doesn't disappoint when it comes to fetching bargain deals for flights. Plus, the hotel options it offers are staggering! Sweet digs, all around.

Jun 13, 2023
Ashly Van Der Pols
Ashly Van Der Pols
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Awesome deals, totally worth it!

Their flight deals are frankly the best. I got a return flight to Europe for half the regular price. The website is user friendly and easy to navigate. Highly recommended!

Jun 12, 2023
Susan Hall
Susan Hall
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My go-to for last minute vacations

I always turn to this site when I need to book a spontaneous getaway. They have the best discounts for last minute flights and hotels. Super easy checkout process, and every trip has been hassle-free. You won't be disappointed.

Jun 9, 2023
Maik Hofmann
Maik Hofmann
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Scored a steal on business class

The prices for business class flights were insanely good. I was able to fly in luxury to an important work meeting without breaking the bank. Great selection of hotels too. Thumbs up from me!

Jun 7, 2023
Christian Udinese
Christian Udinese
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A Traveler's Best Friend

Finally, a platform that provides smashing flight deals and cheap hotel options. Plus, their car rental services are pretty tight too. A one-stop-shop indeed.

Jun 7, 2023
Hayley Curry
Hayley Curry
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Made my international trip a breeze

Booking my flights, hotels and excursions through this site for my overseas vacation was the smartest move I could've made! Everything was organized, convenient and very affordable. I had such an easy, hassle-free trip thanks to their comprehensive services.

Jun 7, 2023
Mary George
Mary George
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Packages at prices that won't break the bank

Their vacation packages were the perfect fit for my budget. I was able to see so many gorgeous places without any hidden costs or fees. Their customer service reps were extremely knowledgeable and friendly, answering all my questions patiently. I'll definitely use them again in the future.

Jun 6, 2023
Jessenia Hernandez
Jessenia Hernandez
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Awesome Travel Deals!

Found super cheap flights to my fav places around the globe. Also snagged some killer deals at top hotels. Landed a sweet car rental too. This site's a hidden gem!

Jun 4, 2023
Clarence Lynch
Clarence Lynch
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Feb 8, 2023
Pascal Leroux
Pascal Leroux
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Feb 4, 2023

Onetravel Customer’s Q&A

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Onetravel Features and Benefits

Here are some key features and benefits of onetravel.com:

  • User-friendly interface: The website is intuitive and easy to navigate, allowing users to quickly search for flights based on their preferred dates, destinations, and other specific criteria.
  • Powerful search engine: Onetravel allows users to compare prices from different airlines and choose the best option for their needs.
  • Wide range of services: In addition to flight bookings, Onetravel also provides hotel accommodations and car rental services.
  • Competitive rates and special deals: Users can score even more savings when bundling multiple travel components together.
  • ClubMiles rewards program: Users can earn and redeem points across Onetravel's travel brands. The points multiply depending on the user's tier, allowing for more savings.
  • 24/7 customer service: Onetravel has a customer service team available to assist with any issues or questions.

These features make Onetravel a convenient and cost-effective platform for planning and booking travel. Happy travels!

Onetravel Pricing

OneTravel.com offers competitive pricing for flights, hotels, and vacation packages. Here are the key points about their pricing:

  • Cheap Airfares: OneTravel provides low airfares with over 500 airlines to choose from, ensuring great deals on flights worldwide.
  • All-Inclusive Packages: They offer all-inclusive vacation packages that include meals and entertainment, making planning and budgeting easier.
  • Price Match Promise: OneTravel guarantees low prices with a price match promise, ensuring you get the best deals.
  • Fares Include Taxes and Fees: All fares include all fuel surcharges, taxes, and fees, as well as service fees.
  • Historical Data-Based Pricing: Fares are based on historical data but are subject to change and cannot be guaranteed at the time of booking.

For the most up-to-date pricing, it is recommended to visit OneTravel.com and use their booking tools to find the best deals for your travel needs.

About Onetravel.com Payment Method?

Onetravel.com provides various payment methods to accommodate travelers' preferences. Customers can choose to pay with credit cards, which are widely accepted but may incur foreign transaction fees. Debit cards are another option, offering a secure way to pay without credit card interest charges, as they draw directly from the user's bank account. For those who prefer to pay over time, Onetravel.com offers a Book Now Pay Later option through Affirm, allowing customers to make payments in installments. Additionally, the platform has launched a travel rewards credit card, providing special financing and flexible payment options for frequent travelers. It's important to note that while cash is universally accepted, carrying large amounts can be risky, and traveler's checks have become almost obsolete.

Onetravel FAQs

FAQ

Onetravel Alternatives

Here are some of the top alternatives to onetravel.com:

  1. Expedia.com: Known for its clean and straightforward interface, Expedia offers plenty of ways to extend your journey and some good deals. It allows you to add up to five connecting flights, choose to add accommodation for all or only part of your trip, and tag on car rentals too.

  2. Hotels.com: Owned by Expedia, this site is dedicated to hotel bookings and offers a wide range of options.

  3. Hotwire.com: Another site owned by Expedia, Hotwire is known for its last-minute travel deals and vacation packages.

  4. Travefy: This site is a popular alternative for group travel planning and itinerary management.

  5. Peek Pro: This platform is designed for tour and activity operators, offering online booking, payment processing, and more.

  6. Xola: Xola is a booking and marketing software for tour guides and activity providers.

  7. Gate 1 Travel: Known for its comprehensive travel packages, Gate 1 Travel offers a wide range of options for different types of travelers.

  8. WeTravel: This platform is designed for group trip organizers, offering tools for planning, booking, and managing group trips.

  9. Priceline.com: Known for its "Name Your Own Price" feature, Priceline offers deals on hotels, flights, and rental cars.

  10. Booking.com: This site offers a wide range of accommodations, from hotels and apartments to vacation homes and luxury resorts.

Remember, each of these sites has its own unique features and benefits, so it's important to choose the one that best fits your travel needs. Happy travels!

FAQ

How To Open A Onetravel Account?

To open an account on onetravel.com, follow these steps:

  1. Visit the onetravel.com website.
  2. Look for the "Sign In" or "Join" option, usually located at the top right corner of the homepage.
  3. Click on "Join" to start the registration process.
  4. You'll be asked to provide some personal information such as your name, email address, and password.
  5. After filling out the necessary information, click on the "Create Account" or similar button to submit your registration.
  6. You may be asked to verify your email address. If so, go to your email inbox, open the email from OneTravel, and click on the verification link.
  7. Once your email is verified, your account is created and you can start using OneTravel's services.

Remember, the exact steps may vary slightly depending on the website's layout and design. If you encounter any issues, consider reaching out to OneTravel's customer service for assistance. Happy travels!

FAQ

How can I contact Onetravel?

You can get support via their phone number: 1-646-738-4832.
FAQ

Can I cancel Onetravel's reservation?

Many hotels that have been pre-paid are non-refundable and cannot be modified or cancelled. OneTravel.com charges a cancellation fee of $35 USD. Also, the hotel may impose fines and taxes on you. OneTravel.com encourages you to double-check the terms of your paid reservation with the hotel.
FAQ

What are Onetravel's payment methods?

They accept Discover, American Express, Visa, MasterCard and Diners Club as their payment methods.
FAQ

When will my hotel reservation be charged?

If you made an Exclusive (pre-paid) hotel reservation, the majority of taxes and fees will be charged to your credit card at the time of booking.
FAQ

When will I receive my refund from Onetravel?

Depending on your banking institution's policies, this process often takes 3 to 7 business days.
FAQ

What are the cancellation fees for Onetravel.com?

Cancellation fees on Onetravel.com can vary depending on several factors such as the type of booking and the time of cancellation. Generally, service fees are charged on a per-passenger, per-ticket basis and are usually nonrefundable. For plane tickets, fees can be up to $35, for hotel bookings up to $32 a night per room, and for rental car reservations up to $25 per rental. It's important to note that some customers may be eligible for a discount off these fees under the Compassion Exception Policy (CEP), which applies to immediate family members. Additionally, OneTravel may waive fees for active military members, senior citizens, disabled and bereaved travelers under certain conditions.

FAQ

Are there any loyalty programs or rewards offered by Onetravel.com?

Onetravel.com offers a loyalty program called ClubMiles. Members can earn points on bookings across Onetravel's travel brands, which include flight, hotel, and car rental bookings. Points are earned for every dollar spent and multiply depending on the member's tier status, which ranges from Bronze to Platinum. Higher tiers, such as Gold and Platinum, earn double or triple points per dollar spent, respectively. Additionally, members can earn points for referring friends and enjoy benefits like 24-hour free cancellation on flights and earning 2X points on the OneTravel app. Membership is free, and points can be combined across Onetravel's associated brands, including CheapOair and CheapOair.ca.

FAQ

About Onetravel.com Prices and Cost?

Onetravel.com offers competitive pricing and cost options for various travel services. Customers can find round trip or one-way fares that include all fuel surcharges, taxes, fees, and service fees. The fares are subject to change and cannot be guaranteed at the time of booking. For additional savings, Onetravel.com provides discount codes and promotions, such as saving up to $30 on fees when booking through the app or up to 10% on select hotels with ClubMiles member prices. The website also features special deals on events like Black Friday and Cyber Monday. Moreover, OneTravel offers a Price Match Promise, ensuring customers find low prices to destinations worldwide, and Easy Cancellations with convenient self-service options available online.

FAQ

About Onetravel.com Popular Products and Services?

Onetravel.com is recognized for its popular travel deals and services that cater to various interests and needs. The platform offers cheap flight deals to the most sought-after travel destinations, ensuring budget-friendly options for travelers. It provides special deals on student travel, military travel, senior travel, and more. OneTravel also specializes in ethnic destinations, particularly flights to India, and offers discounted packages and vacations worldwide. For those looking to travel by interest, whether it's a business conference or leisure, OneTravel has deals for occasions like Valentine’s Day, New Years, Christmas, and other special events. Additionally, the service includes safari travel, ski travel, spa travel, sports travel, and theme park travel, among others. Customers can also book popular domestic and international flights, including destinations like Miami, Nashville, Las Vegas, London, Paris, and Dubai.

FAQ

Onetravel.com Return Policy?

Onetravel.com's return policy is primarily focused on travel bookings, which typically do not involve physical shipping. The terms and conditions state that if a travel service supplier, such as an airline or hotel, fails to provide the service after payment has been made, the sole recourse for a refund lies with the defaulting supplier, insurance covering such defaults, or another responsible third party, unless the failure was caused by Onetravel.com. Customers may be eligible for a discount off cancellation, refund, or ticket change service fees under the Compassion Exception Policy. For tours booked through Onetravel, a deposit of 30% is required at the time of booking, with the balance due 90 days prior to departure. If bookings are made within 90 days of departure, full payment is required. In terms of customer support, Onetravel provides assistance with viewing refund/credit details and checking status online. The website emphasizes a Safe Shopping Guarantee and encourages customers to contact customer service immediately if they feel the security of their account has been compromised.

FAQ

What are the payment options on Onetravel.com?

On Onetravel.com, customers have the option to book now and pay later for flights, which allows them to make flight bookings and pay over time in monthly installments with Affirm. This service is available to all United States residents who are 18 years or older, or 19 years old if they are a ward of the state in Nebraska. Additionally, payments can be made using credit cards, debit cards, and Apple Pay. For those interested in a dedicated line of credit for travel expenses, Onetravel.com offers a co-branded Visa and Visa Signature credit card as well as a private label credit card through a partnership with Synchrony Financial.

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